How We Help

We provide a safe place for parents and carers to come following the trauma of discovering that their child or children have been abused.
We offer practical and emotional support in a number of ways.

Telephone Helpline

Staffed by trained female volunteers to offer support and information to all non-abusing parents and carers and to other agencies and organisations. You may wish to just talk; we will listen. You may want information resources; we will help as best as we can. Clients who do not speak English can also access our helpline as we have an interpretation service available from Language Line for over 170 languages. We offer confidentiality except when there is a grave concern for the safety of a child.

Advice Sessions

A generic advice and information service to help non-abusing parents and carers find the relevant information.

Advocacy Service

Advocacy will aim to empower and encourage non abusing parents and carer’s to have their voices heard, consider their rights and options, make decisions, gain access to services, provide information and support when dealing with external agencies such as (but not exclusively): social services, the courts, housing offices and the police. They may also accompany non abusing parents/carer’s to relevant meetings and case conferences.

Befriending Service

The befriending service helps in developing and promoting a positive relationship – helping to build trust, raising confidence, combating social isolation and enhancing the quality of a clients life to help them get through difficult times and major life changes. Activities are varied and mutually agreed.

Therapeutic Services

Client Counselling
Child Centred Play Therapy
Craniosacral Therapy
Mosac Massage Programme
For more information on these see our Therapeutic Services page.

Workshops and Training

A variety of training and workshops provided to support parents to:
safeguard their children, aid their child’s healing and enhance confidence and parenting skills. See our Training page for more information on these services.

Support Groups

London wide satellite service offered to support more people.
Support groups provide a much needed space for group members to share experiences, receive support and gain strength from each other in a non-judgemental and respectful environment.

Information

Our information service includes a wide range of books, videos, audiotapes and a National database of other agencies and services for referral when necessary. This is helpful to families and agencies working with families affected by child sexual abuse. We also offer presentations to staff teams.

Email service

We provide an email information service for parents and carers, professionals and others who want information. Once you email us we will try and get back to you as soon as possible and answer your queries. To avail this service please email us through the form on the Contact Us page.

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